Complete user satisfaction is our main objective. Please take the time to read the terms and conditions, privacy policies, and restrictions before entering Playtime. Our cancellation and refund policies are as follows: Cancellation Procedures: If you need to cancel your reservation, don't hesitate to email us (email ID links).

Game registrations that have already been paid for cannot be canceled, but in extreme cases, such as where the payment gateway or our end is to blame, we will cancel your order and promptly refund your money.

We will exert every effort to provide our users with the greatest possible gaming and user experience. Credit card payments will be reimbursed to the same account as the original credit card used to make the purchase. Within 5-7 working days, fees paid via a payment gateway will be reimbursed to the same account used for the original payment.